3bmw Privacy Policy
Here is our full explanation of how your personal information is collected, stored, and used.
This Privacy Policy applies to the use of the 3bmw platform. By registering on this site or using our services, you agree to the following terms. 3bmw's Terms and Conditions and this Privacy Policy are complementary documents and should be read together. We treat the security of your information as our top priority.
1 Types of Information Collected
3bmw collects certain personal information as needed to provide services to you. This information comes from two main sources — what you provide directly, and what is recorded automatically while you use the platform.
1.1 Information You Provide
When you register, verify your identity, or get in touch, the information you submit includes:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Mobile banking number (bKash, Nagad, Rocket, or Upay)
- Messages sent via live chat or email
1.2 Automatically Collected Information
When you use the 3bmw site or app, the following information may be collected automatically:
- IP address and device identifier
- Browser type and operating system
- Page visits, click history, and session duration
- Data obtained from cookies and similar tracking technologies
- Betting and transaction history
2 Purpose of Using Information
3bmw uses collected information only for legitimate service purposes. We never sell your information or transfer it to unauthorised third parties.
- Creating, managing, and securing accounts
- Processing deposits, withdrawals, and other financial transactions
- Verifying account ownership and preventing fraud
- Providing customer support — assistance via live chat and email
- Analysing platform usage to improve service quality
- Complying with applicable legal obligations
- Identifying and preventing problematic behaviour in line with responsible gaming principles
3 Information Storage and Security
3bmw uses industry-standard SSL encryption and secure servers to protect your information. Personal and financial data is stored in encrypted form and can only be accessed by authorised personnel for specific purposes.
Information is retained while your account is active. After an account is closed, certain data may be kept for a defined period in accordance with applicable legal and regulatory obligations.
3.1 Technical Security Measures
- 256-bit SSL/TLS encryption — on all data transmissions
- Two-Factor Authentication support
- Continuous security monitoring and audit systems
- Regular security testing and vulnerability assessments
4 Sharing Information with Third Parties
3bmw never sells your personal information for commercial purposes. However, information may be shared in certain specific situations necessary for operating the service:
- Payment processors: bKash, Nagad, Rocket, and Upay — to verify and complete transactions
- Identity verification services: to confirm account validity
- Technology service providers: organisations that provide infrastructure for running the platform
- Legal authorities: to comply with court orders or legal obligations
These third parties use information only for the stated purpose and are bound by agreement with 3bmw to maintain appropriate confidentiality.
5 Cookies and Tracking Technologies
The 3bmw site uses cookies and similar technologies that help improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: required to maintain login sessions and for the site's core functionality
- Functional cookies: to remember your preferences and language settings
- Analytical cookies: to understand usage patterns and improve the service
You can manage cookies through your browser settings, but disabling certain cookies may limit some platform functionality.
6 Your Rights and Controls
As a 3bmw user, you have the following rights over your own information:
- Right to access: you can find out what information we hold about you
- Right to correction: you can request that incorrect or outdated information be updated
- Right to erasure: where there is no legal obligation to retain it, you can request that specific information be deleted
- Right to restrict processing: in certain circumstances, you can request that use of your information be limited
- Right to portability: you can request your information in a structured format
To exercise these rights, contact our support team via live chat or email. We are available 24/7 in both Bangla and English.
7 Protecting Minors' Information
3bmw is a 21+ platform. Opening an account for anyone under 21 is strictly prohibited, and we do not knowingly collect or store any personal information from minors.
If age verification reveals that a user is a minor, their account will be closed immediately and the associated information will be deleted. Our Responsible Gaming Policy is central to our online safety approach and applies equally to every member.
8 International Data Transfers
3bmw uses international server infrastructure, which means your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure the same level of protection and follow the relevant international data protection standards.
9 Policy Changes and Updates
3bmw reserves the right to amend this Privacy Policy as needed. If significant changes are made, users will be informed via a notice on the site or by email. Continued use of the site after a policy change will be taken as acceptance of the updated policy.
To learn more about us or to see the full details of 3bmw's services, please read our About Us page.
10 Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this Privacy Policy, contact the 3bmw support team directly. We are ready to respond in both Bangla and English, 24 hours a day, seven days a week.
- Live Chat: click the chat button at the bottom right of the site
- Email: [email protected]
For quick answers to common questions, you can also visit our Frequently Asked Questions (FAQ) section.